Privacy policy
Bravix respects and protects customers' personal information. This policy explains what information is collected, how it is used and what rights you have.
1. Information we collect
- Order information: full name, phone number, delivery address, notes, and the size–name–number list for printing.
- Conversations when you message Bravix via website chat, Messenger or Zalo.
- Technical information when you visit the website (browser, device, pages viewed) via cookies and analytics tools.
2. How we use it
- Confirming, producing and delivering orders; contacting you when more information is needed.
- Advice and customer care, including the automated chat assistant.
- Ad measurement: Bravix may send order information to advertising platforms (such as Meta) in one-way hashed form (cannot be reversed) to evaluate ad performance.
- Improving our website and products.
3. Sharing information
Bravix does not sell personal information. It is only shared with shipping carriers (for delivery) and technical service providers necessary for Bravix's operations, or when required by competent authorities under the law.
4. Storage and protection
Information is stored on access-controlled systems and only viewed by staff who need it. Order information is kept as long as needed for warranty, reconciliation and legal requirements.
5. Your rights
You may request to view, correct or delete your personal information, and ask to stop receiving marketing messages, by contacting Bravix through the channels on the pageContact.
6. Responsible entity
- Entity:BRAVIX PRODUCTION, TRADING AND SERVICES CO., LTD.
- Tax ID: 0319173127
- Address: Bui Quang La, An Hoi Tay Ward, Ho Chi Minh City, Vietnam
- Contact email for personal data: ctybravix@gmail.com