Inspection policy
To protect your rights, Bravix encourages you to inspect your order as soon as you receive it.
1. What you can check
- The number of jerseys, shorts and accessories against your order.
- The design, color, size, and the name and number printed on each jersey against the confirmed order or design mockup.
- Outward condition: seams, prints, stains, tears.
You may open the package and check it together with the delivery person before paying.
Please do not try on or soil the items while inspecting.
2. What we recommend when you receive the order
- Record a video while opening the package (with the tracking number and seal clearly visible) as evidence if you need support.
- Check each jersey against the name–number list you sent to Bravix.
3. If you find a problem
- Take photos or video of the defective or incorrect item.
- Tell Bravix as soon as possible, with your order number.
- Reporting window: within 24 hours of receiving the order.
- Bravix confirms and handles it under the Return Policy: remake, supplementary delivery or refund.