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Bravix
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Shipping policy

Bravix delivers nationwide through reputable carriers. Delivery time depends on the product type and the delivery address.

1. Shipping fee

Bravix offers free shipping nationwide on orders of 200.000đ or more. For orders under 200.000đ, the shipping fee depends on the delivery address; your advisor will tell you the exact amount when confirming the order.

2. Processing and delivery

  • In-stock items, no printing: packed and shipped right after the order is confirmed.
  • Jerseys with name and number printing, or made to order for a team: produced quickly on request right after you approve the design mockup and the size⁠–⁠name⁠–⁠number list.
  • Shipping: door-to-door delivery nationwide through a carrier; our staff calls to confirm before delivery.

If you need your order urgently for a tournament, please tell us the match date when ordering so Bravix can plan production accordingly.

3. Tracking your order

Once your order is shipped, Bravix gives you a tracking number. You can check the status on the carrier's website, or message Bravix with the phone number used for the order.

4. If you are not able to receive the package

  • The delivery person will contact you before delivery; please keep your phone on during delivery.
  • If a delivery attempt fails, we will contact you again to arrange the next attempt.

5. Items damaged in transit

If the package is dented, torn or looks like it has been opened, please take photos or video when you receive it and tell Bravix right away so we can help under the Return Policy.